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What do we know about Philippines’ BPO industry?

According to an article published by DDC HRO, Philippines boasts the following facts about its Cyber Services Corridor:

  • 600 miles from Baguio in Northern Luzon to Zamboanga in Mindanao.
  • Served by $10 billion high bond
  • Served by Profiber backbone and digital network
  • Home to 75,000 call centres and BPO agents
  • Speaks English, Spanish, Japanese, Chinese and Arabic
  • Cultural disposition for service provision and customer care

Wow, I never thought Philippines as a BPO hub!

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