Manoj Ranaweera Posts

Yesterday, Mark and I visited a company to introduce ebdex Document Exchange. The company is a subsidiary of a FTSE250 plc with revenues of over £12m and 100 staff with number of city based offices operating predominantly in the UK. They operate in a growing sector with number of large incumbents. Whilst they have a large parent (over £700 m revenues), they operate as an independent, whilst their incumbents are small subsidiaries of very large corporations (almost institutions). The company has achieved significant growth over the last couple of years. One of the things their CEO said stayed in my…

ebdex Document Exchange can be used in two ways, these being: Web based stand alone solution Integrated solution with your accounting/ERP/CRM solution Most companies will start or trial with web based solution before integrating with their systems for receiving the maximum benefit. Web based stand alone solution Available 24/7 from anywhere in the world – only needs are a web browser, an Internet connection and active account with ebdex Document Exchange. Use web template to create a Structured Document such as an invoice (which can be saved in Word, Excel or pdf formats). Select recipient from the list of Trading…

Quick note to say, that we started registering companies on to ebdex Document Exchange on 31 August 2006. By the time of writing this article, 10 companies have registered (8 UK and 2 Sri Lankan). Why not try it out today without any obligation?

John W Mullins argues through "The New Business Road Test" that Markets consists of customers having the willingness and ability to buy products and/or services to satisfy wants and needs. Industries consists of sellers that offer products and/or services that are similar and close substitutes for one another. So, which markets does ebdex serve? We are sector independent. So which industries do we fall into? Primarily document exchange and secondarily EIPP. Tags: ebdex, EIPP, John W. Collins,  Document Exchange

In B2B, any business should be about resolving pain(s) suffered by customers in your target market sector. So what are some of the characteristics of ebdex’s target market, in terms of larger customers? Profit margins are under threat due to globalisation and other socio-economical factors including threats from new market entrants. Cost conscious and profitability driven: Always looking for ways to reduce operating costs and outsource non-value adding processes and functions. Suffers from high transaction costs due to outdated labour intensive paper based processes with multiple organisational layers. High transaction volumes due to the sector they operate in and business…

My vision is to truly create a company that puts customer loyalty above everything else. We can only begin to talk about customer loyalty after we achieve customer satisfaction. Let’s get this straight: loyal customers are those who continue to use the services you offer at a price that allows you to cover your costs and make a decent profit (after all, business is about wealth creation for all those involved). You know a customer is loyal when s/he renew the product/service contract or subscribe to new relevant products/services you bring to the market. Customer loyalty in my opinion is…

We are currently in the process of populating the ebdex Knowledge Base. We will begin registering clients on to ebdex Document Exchange, as soon as there is sufficient information within the knowledge base. For access to ebdex Knowledge Base (and interact with ebdex and other users of ebdex Document Exchange), please visit http://www.ebdex.co.uk/forum.html to register. For trialling ebdex Document Exchange, you need to complete the on-line registration form (now simplified after receipt of initial comments). Please note that ebdex Knowledge Base is only opened to clients who have registered for use of ebdex Document Exchange for exchange of structured documents with…

I was hoping that I and others would get to know a particular accountancy software vendor better through their corporate blog, which was launched few months back. The articles on recruitment published by their CEO was great! But they seem to be talking more about Microsoft Products than their own company and their own product portfolio. I for one would like to hear about their product road map, various technologies they are looking at (e.g. web services, SOA, etc), financials, what’s hot within the company, how great the company is, their growth strategies, etc (whatever they feel comfortable letting others…

Sam Sethi has just launched the UK version of TechCrunch. TechCrunch has been influential in promoting new start ups and is widely read by many who is interested in new technology. Sam speaks about VC and Angel market in UK (I have first hand experience in attempting to raise VC funding – my impression is that VCs are as risk averse as the bankers! I know there are differing viewpoints especially from the VCs): A number of people, including myself, recently got together to determine if there was something we could do to resolve the situation or at the very…

ebdex Consulting is now able to provide independent consultancy services, helping organisations select the most appropriate e-invoicing, EIPP or document exchange solutions. Typically, a consultancy project starts with identifying the key drivers and challenges faced by client organisation, how they interact with their trading partners in addition to understanding the current processes and practises. Depending on the requirements and budget, the project can be extended to include analysis of the competitive environment with respect to technology adaptation. ebdex is able to provide unbiased advise on type of solutions available in the market place, and recommend solutions for further consideration. ebdex…