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Day: November 28, 2006

EIPP: The issue is about customer pain relief…and not who is going to pay

Frank Bennett of Impaq raised the following point today on AccountingWeb in response to one of John Stokdyk’s articles published sometime ago. EIPP who’s gonna pay?There is an abundance of vendors offering solutions for EIPP. So what? It is gonna boil down to: Who pays and how much? Put yourself in the role of a supplier serving 500 customers. 400 of your customers use post and fax. 85 of them use email. 15 of them have implemented electronic XML document exchange. The supplier has fully absorbed the cost of post, fax and email, it is taken for granted as a…