Manoj Ranaweera

My vision is to truly create a company that puts customer loyalty above everything else. We can only begin to talk about customer loyalty after we achieve customer satisfaction. Let’s get this straight: loyal customers are those who continue to use the services you offer at a price that allows you to cover your costs […]

We are currently in the process of populating the ebdex Knowledge Base. We will begin registering clients on to ebdex Document Exchange, as soon as there is sufficient information within the knowledge base. For access to ebdex Knowledge Base (and interact with ebdex and other users of ebdex Document Exchange), please visit http://www.ebdex.co.uk/forum.html to register. For […]

I was hoping that I and others would get to know a particular accountancy software vendor better through their corporate blog, which was launched few months back. The articles on recruitment published by their CEO was great! But they seem to be talking more about Microsoft Products than their own company and their own product […]

Sam Sethi has just launched the UK version of TechCrunch. TechCrunch has been influential in promoting new start ups and is widely read by many who is interested in new technology. Sam speaks about VC and Angel market in UK (I have first hand experience in attempting to raise VC funding – my impression is […]

ebdex Consulting is now able to provide independent consultancy services, helping organisations select the most appropriate e-invoicing, EIPP or document exchange solutions. Typically, a consultancy project starts with identifying the key drivers and challenges faced by client organisation, how they interact with their trading partners in addition to understanding the current processes and practises. Depending […]

We had a strategic review meeting today, at which the decision was taken to allow companies to trial the on-line version of ebdex Document Exchange. Currently limited functionality is enabled, but we came to the conclusion that customer feed back is essential for us to move forward, rather than hold back until all functionality is […]

In my opinion, the ideal customer is a company that has following four key characteristics: Suffers from one or more pains (challenges!) that ebdex Document Exchange relieves (no need to convince). Has a shorter buying cycle (quick result). Has high transaction volume with low number of trading partners (high revenue potential). Uses an accounting or […]

Have you read Ariba’s recent white paper titled "Increase productivity, not paper: The power of EIPP to enhance Accounts Payable Savings and Costs"? If not, it is well worth a read. It proves the points we are making, which are well known by CFOs for 3 decades, yet little progress has been achieved. There was […]

Ariba‘s home page display the following statistics: No. of suppliers on Supplier Network: 120,000 Deployed on desktops:  Over 4m Customers sourced over: $250bn Spend categories covered: 450 Saved customers an estimated: $12bn Ariba is perhaps the largest provider of spend management solutions. In Ariba’s view, spend management consists of: Sourcing Contract management Procurement and expenses Invoice […]

Kiko has attracted a single bid at the asking price. What will the final price be? Place your bets now… Technorati Tags: Kiko, eBay