Manoj Ranaweera Posts

I received the following e-mail today from a competitor, which made me smile! Did you know? – The average time to process an invoice takes 27 days– 12-14% of billing is believed to contain errors– Missing bills lead to added costs and late payment penalties According to recent research conducted, companies still receive over 80% paper invoices and entering those invoices manually is prone to delay and error. I will also share some further statistics I have later on. Technorati Tags: e-invoicing, EIPP, invoice

Not sure what my daughters will say about daddy posting this, perhaps we should stick to using mobile phones instead of more creative methods of communication [youtube=http://www.youtube.com/watch?v=18YEHVvj3Dk&mode=related&search=]

It seems that an Indian Delegation will be visiting us tomorrow.  Paul Treloar (above) who runs the Daresbury Innovation Centre has kindly invited me to meet them, which unfortunately clashes with another appointment. Most of these companies are looking for buyers and channel partners and interested in forming strategic alliances. It would be interesting to hear their thoughts on automating exchange of structured documents between companies. I was first introduced to Paul in June 05, when I presented ebdex to Rising Star for funding, well before the first line of code was written. Paul willingly gave me a guided tour.…

Yesterday, Mark and I visited a company to introduce ebdex Document Exchange. The company is a subsidiary of a FTSE250 plc with revenues of over £12m and 100 staff with number of city based offices operating predominantly in the UK. They operate in a growing sector with number of large incumbents. Whilst they have a large parent (over £700 m revenues), they operate as an independent, whilst their incumbents are small subsidiaries of very large corporations (almost institutions). The company has achieved significant growth over the last couple of years. One of the things their CEO said stayed in my…

ebdex Document Exchange can be used in two ways, these being: Web based stand alone solution Integrated solution with your accounting/ERP/CRM solution Most companies will start or trial with web based solution before integrating with their systems for receiving the maximum benefit. Web based stand alone solution Available 24/7 from anywhere in the world – only needs are a web browser, an Internet connection and active account with ebdex Document Exchange. Use web template to create a Structured Document such as an invoice (which can be saved in Word, Excel or pdf formats). Select recipient from the list of Trading…

Quick note to say, that we started registering companies on to ebdex Document Exchange on 31 August 2006. By the time of writing this article, 10 companies have registered (8 UK and 2 Sri Lankan). Why not try it out today without any obligation?

John W Mullins argues through "The New Business Road Test" that Markets consists of customers having the willingness and ability to buy products and/or services to satisfy wants and needs. Industries consists of sellers that offer products and/or services that are similar and close substitutes for one another. So, which markets does ebdex serve? We are sector independent. So which industries do we fall into? Primarily document exchange and secondarily EIPP. Tags: ebdex, EIPP, John W. Collins,  Document Exchange

In B2B, any business should be about resolving pain(s) suffered by customers in your target market sector. So what are some of the characteristics of ebdex’s target market, in terms of larger customers? Profit margins are under threat due to globalisation and other socio-economical factors including threats from new market entrants. Cost conscious and profitability driven: Always looking for ways to reduce operating costs and outsource non-value adding processes and functions. Suffers from high transaction costs due to outdated labour intensive paper based processes with multiple organisational layers. High transaction volumes due to the sector they operate in and business…

My vision is to truly create a company that puts customer loyalty above everything else. We can only begin to talk about customer loyalty after we achieve customer satisfaction. Let’s get this straight: loyal customers are those who continue to use the services you offer at a price that allows you to cover your costs and make a decent profit (after all, business is about wealth creation for all those involved). You know a customer is loyal when s/he renew the product/service contract or subscribe to new relevant products/services you bring to the market. Customer loyalty in my opinion is…

We are currently in the process of populating the ebdex Knowledge Base. We will begin registering clients on to ebdex Document Exchange, as soon as there is sufficient information within the knowledge base. For access to ebdex Knowledge Base (and interact with ebdex and other users of ebdex Document Exchange), please visit http://www.ebdex.co.uk/forum.html to register. For trialling ebdex Document Exchange, you need to complete the on-line registration form (now simplified after receipt of initial comments). Please note that ebdex Knowledge Base is only opened to clients who have registered for use of ebdex Document Exchange for exchange of structured documents with…