Getting closer to your customer – A Key Differentiator
Yesterday, Mark and I visited a company to introduce ebdex Document Exchange. The company is a subsidiary of a FTSE250 plc with revenues of over £12m and 100 staff with number of city based offices operating predominantly in the UK. They operate in a growing sector with number of large incumbents. Whilst they have a […]
Start/Trial with web solution and then integrate your system to maximise benefit
ebdex Document Exchange can be used in two ways, these being: Web based stand alone solution Integrated solution with your accounting/ERP/CRM solution Most companies will start or trial with web based solution before integrating with their systems for receiving the maximum benefit. Web based stand alone solution Available 24/7 from anywhere in the world – […]
Companies can now register for ebdex Document Exchange
Quick note to say, that we started registering companies on to ebdex Document Exchange on 31 August 2006. By the time of writing this article, 10 companies have registered (8 UK and 2 Sri Lankan). Why not try it out today without any obligation?
The difference between markets and industries
John W Mullins argues through "The New Business Road Test" that Markets consists of customers having the willingness and ability to buy products and/or services to satisfy wants and needs. Industries consists of sellers that offer products and/or services that are similar and close substitutes for one another. So, which markets does ebdex serve? We […]
characteristics of our ideal customer
In B2B, any business should be about resolving pain(s) suffered by customers in your target market sector. So what are some of the characteristics of ebdex’s target market, in terms of larger customers? Profit margins are under threat due to globalisation and other socio-economical factors including threats from new market entrants. Cost conscious and profitability […]
My vision and why we need people who believe in this vision
My vision is to truly create a company that puts customer loyalty above everything else. We can only begin to talk about customer loyalty after we achieve customer satisfaction. Let’s get this straight: loyal customers are those who continue to use the services you offer at a price that allows you to cover your costs […]
ebdex Knowledge Base (Forum for Clients)
We are currently in the process of populating the ebdex Knowledge Base. We will begin registering clients on to ebdex Document Exchange, as soon as there is sufficient information within the knowledge base. For access to ebdex Knowledge Base (and interact with ebdex and other users of ebdex Document Exchange), please visit http://www.ebdex.co.uk/forum.html to register. For […]
Corporate Blogs – Do they have a clear focus? – Birth of ebdex Corporate Blog
I was hoping that I and others would get to know a particular accountancy software vendor better through their corporate blog, which was launched few months back. The articles on recruitment published by their CEO was great! But they seem to be talking more about Microsoft Products than their own company and their own product […]
Launch of TechCrunch UK
Sam Sethi has just launched the UK version of TechCrunch. TechCrunch has been influential in promoting new start ups and is widely read by many who is interested in new technology. Sam speaks about VC and Angel market in UK (I have first hand experience in attempting to raise VC funding – my impression is […]
ebdex now offers independent consultancy into EIPP, e-invoicing and document exchange solutions
ebdex Consulting is now able to provide independent consultancy services, helping organisations select the most appropriate e-invoicing, EIPP or document exchange solutions. Typically, a consultancy project starts with identifying the key drivers and challenges faced by client organisation, how they interact with their trading partners in addition to understanding the current processes and practises. Depending […]